H&C Metals, Inc. recently invested in a state-of-the art yard management system called Scrap Dragon. This software is designed specifically for the operation of a metal recycling company. The new system became operational in June 2015 & benefits our retail and commercial scrap metal customers in several ways:
-ATM machine: Quickly dispenses cash to customers which reduces the time required to wait to get paid.
-ATM machine provides verbal and written instructions (English & Spanish) on the use of the machine.
-ATM provides self-service convenience; return to the ATM for payment at any time during H&C’s operating hours
-Hand written, difficult to read scale tickets are replaced by computer-generated, easy-to-read scale tickets
-Professional scale tickets are provided to the customer which include a unique account number, detailed description of their commodities, gross/tare weights as well as the price and extended dollars for each item
-For customer convenience, customers are given a keytag to use as ID whenever they sell scrap at H&C. This eliminates the customer having to search for ID per transaction.
-Scale operators have a new, fast and easy-to-use data entry scrap buying system; this speeds-up the customer’s time at the scale